Medical Treatment Facilitation

Customer Service Coordinator / Branch Manager will be present at the hospital at the time of hospitalization and discharge, thus ensuring smooth processing and a hassle-free admission/discharge.

  • Provide complete information on the Pre & Post treatment procedures

  • Assist in scheduling appointments with Doctor for onsite consultation

  • Arrange for OPD consultation and assist in necessary Pre-treatment procedures. Provide complete assistance during hospitalization process

  • Regular visit during Customer’s hospital stay to ensure comfort and address any concerns

  • Continuous follow up with doctors and hospitals regarding the treatment process and health status

  • Arrange Concierge and Language Interpretation services

  • Support during post treatment and recovery stages

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